Support

Need help with a PracticalForge product?

For questions about Secure Password Vault, downloads, license activation, installation, or product usage, contact PracticalForge Software support.

Contact

Email support

Send your question by email and include the product name, edition, Windows version, and a short description of the issue.

  • Product name: Secure Password Vault
  • Edition: Demo, Standard, or Pro
  • Windows version: Windows 10 or Windows 11
  • Short explanation of the problem or question
License help

Activation and download support

Paid editions require online license activation. Your vault data is not uploaded during activation. Internet access is used only to verify the license key.

  • Keep your license key somewhere safe
  • Use the same edition that matches your purchase
  • Contact support if activation fails or the download link is unclear